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The chatbot provided instant customer support.
I interacted with a chatbot to book my flight.

"}},{"@type":"Question","name":"What are the synonyms of \"chatbot\"?","acceptedAnswer":{"@type":"Answer","text":"

AI chatbot:
conversational agent: a software application that can engage in dialogue with users
digital assistant: a digital software or app that assists users in performing tasks
virtual assistant: a software agent that can perform tasks for an individual based on commands or questions

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